F.A.Q

Frequently Asked Questions

• How can I trust you ?
  Build customer trust from the Internet is indeed not easy. You give your trust to us, and we should be able to give you 100% that we have.
  
  
• Where do you shipping from?
  We ship from Bali Island, Indonesia.
  
  
• Do you offer any discounts?
  Of course ! We always offer discount and coupon code !
  
  
• How long you process my order?
  48 hours maximum on business day. Weekend order will be processed next business day.
  
  
• What shipping method do you use?
  We ship using DHL and also EMS / Registered Mail which suit to your address. 
  
  
• Do we get tracking number?
  Yes. 48 Hours maximum after your order shipped. It will updated to your Order summary.
  
  
• How long my order will be my hand?
  Its About 6 – 40 days depends on the location.
  Please contact your local post office or selected carrier if your order not received after 45 days.
  
  
• My order Returned to Sender, so?
  Very rare situation. There several reason your order returned to sender :
  – Fail attempt delivery several times
  – Invalid address
  – Recipient fail to pick up at local post office (some post office need to be picked up)